Refund Policy

Refund Policy (The Money)

This policy explains the rules for getting a payment back.

1. Authority Approval: All refunds are subject to strict Management Authority Approval. A refund is not automatic and will only be considered if a replacement for a damaged/incorrect item is unavailable.
2. Approval Process: Once the returned item reaches our warehouse, it will undergo a quality check. The Authority will then review the case details to grant or deny the refund.
3. Refund Timeline: After the Management Authority provides official approval, the refund will be processed to the original payment method.
4. Payment Window: Please allow up to 45 business days for the refund to be credited to your account.
5. Non-Refundable Costs: Any initial shipping charges or convenience fees paid at the time of purchase are non-refundable.